Can I request an e-transcript?
You may download a PDF copy of your transcript and certificate from your student account.
If you need OnTESOL to officially email your transcript to another institution for admission purposes, please contact us at
admin@ontesol.com with your request.
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I lost my certificate. Can I request a new one?
Click here (or follow the links below) to request a replacement hard copy of your certificate. The first copy of your certificate and transcript is free, but a CA$25 fee will apply for any subsequent mailings (replacement copies, duplicates, added ...
Can I talk to someone on the phone about my questions?
Absolutely! Click here to Request a Callback and schedule your 15-minute meeting with a dedicated OnTESOL team member. Leave your name, email, and phone, and a student advisor will call you at the scheduled time.